If your device comes with SUNA GPS Traffic Updates as standard “in the box”, the device should be receiving live traffic updates automatically. No additional hardware is required and the SUNA GPS Traffic Updates subscription runs for the lifetime of the device.
Please refer to your device manual for further information for your specific device and settings. Please check to ensure that you are in a broadcast area by viewing the appropriate map within the following link http://www.sunatraffic.com.au/coverage/. If you are confident you are within a broadcast area and still require further assistance, please refer to the retailer of purchase.